Frequently Asked Question?

A. We offer convenient ways for our customers to order from us - online, by phone, or by fax or mail. Please click How to Order for complete ordering instructions.
A. Yes. Like your local pharmacy, requires a valid prescription written by a licensed physician, in order for us to dispense your prescription medications. All prescription medications are clearly marked by. Without a valid prescription for such items, we will not be able to process and ship your order. Over-the-counter products do not require a prescription and are indicated by .
A. You can send your prescription to us by fax, email, or mail. Our toll free number is: +1 315 515 4364 Email:
A. In addition to dispensing from our affiliated Indian dispensing pharmacy, we also dispense your medications from international fulfilment centres that are approved by the regulatory bodies from their respective countries. We affiliate with dispensaries in the following jurisdictions that ship product to our customers: Canada, Mauritius, New Zealand, Singapore, Turkey, United Kingdom, and the United States.
A. No, Indian drugs are only shipped from our affiliated dispensary. Our affiliated dispensaries in other countries will ship drugs that they have procured from either their own jurisdiction or other countries except India and USA. Rest assured that we only affiliate with authorized dispensaries that procure products through reputable sources.
A. The biggest difference between most brand name drugs and their generics is that the brand product costs significantly more. Brand and generic drugs are therapeutically and chemically equivalent. Generic drugs are required to have the same active ingredient, strength, dosage form, and route of administration as the brand name product. Trademark laws require the drugs to look different, so the generic version may be a different color, a different shape, have a different taste, or contain inactive ingredients that are different.
A. Our shipping charge is a single flat rate of $20.00, if your order value is above $150 we provide free shipping
A. Because we work in conjunction with licensed pharmacies to protect the safety of you and other parties involved once a prescription and non-prescription products have been dispensed it cannot be retuned for any reason. Under the pharmaceutical law prescription drugs are not returnable. All sales are final. So before ordering (completing your order) please consult with your physician regarding your medications. For more information, please look in our policies section.
A. Shipping timeframes range from 12 - 18 business days.
A. We understand that when you order products from web-based companies in the USA, your packages arrive quickly. Most of our parcels are shipped to you from India, and therefore take longer to be delivered. Each day millions of parcels coming into the United States have to clear US Customs and this can take some time. Parcels shipped from within the USA do not have to go through border control procedures and thus arrive sooner.
A. Drugs unit Pharmacy accepts Personal Checks, Credit/Debit card payments , bitcoins ,Western Union and Moneygram.
A. Drugs Unit Pharmacy Online legally cannot ship narcotics or controlled drugs and benzodiazepine medications across the border.
A. Yes, we can provide medication for your pet as long as you have a valid prescription.
A. No, we currently only accept Personal Checks, Credit/Debit card payments and International Money orders.
A. Yes, we will ship to most countries in the world. There is a minimum $20.00 shipping charge and other restrictions may apply. Please phone or email customer service for more detail.
A. Currently we only offer regular ground shipping.